Privacy and data protection

When you purchase items from our website we need to know your name, postal address, email and bank card details, to enable us to process orders that you place with us. When you place an order or return a purchase, we imply that you consent to our collecting your personal information to fulfil your request and to create an order history in your account. When you browse our website we also automatically receive your computer's IP address in order to provide us with information that helps us learn about your browser and operating system (see Cookies section for more). Where you have agreed, we will also use your email address to send you occasional promotional emails. You can stop these emails at any time by emailing with your request. If you contact us (for any reason) we may keep a record of that correspondence. Our store is hosted on the e-commerce platform, Shopify. Your data is stored through Shopify's data storage application on a secure server behind a firewall. If you choose to pay by card through our website then Shopify stores your card details in encrypted form (PCI-DSS, which includes SSL technology) and your card data is stored only as long as necessary to complete your purchase and is then deleted. If you choose to pay using PayPal, the security of your card details and personal information is governed by PayPal's privacy and security policies. You may contact us to find out what information we hold about you, and we will provide a response subject to a fee of £10 to cover our costs in doing so. We do not sell your personal information to any third parties. We do not pass on your personal information to third parties, except if we are required by law to do so or for the purposes of fraud reduction.

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